03 · Delivery Capabilities
Everything asset managers need, built in house.
The Empower REO division is built for institutional workflows. Below is what comes standard on every assignment.
01
BPO Valuation & Value Supplement
Drive by and listing agent updated BPOs, each prepared and signed by Ed on the Fannie Mae B4-1.3-08 bracketing standard and supported by institutional grade in-house infrastructure. Every BPO ships with a branded Value Supplement: comp analysis, three tier pricing, market stats.
02
Listing & Disposition
Full MLS listing with professional photography, 300 DPI image prep, and a dedicated property website. Zillow Showcase, Meta and Google paid campaigns available on request.
03
Occupant Notification & Cash for Keys
Standardized Occupant Package delivery: Notice to Occupant, FAQ, Agent Contact Form. Pre built three part system ensures compliance and documentation on every door knock.
04
Rekey & Secure
Occupancy confirmed vacant triggers a rekey: deadbolt replacement, knob cylinder swap, sliding door pin installation, and board up of any breached access. Photo documentation transmitted to the asset manager. Closes the window for vandalism, squatter occupation, and copper theft.
05
Preservation Vendor Bench
Standing relationships with vetted preservation contractors across LA, Ventura, and Orange counties. Trash out, landscape restoration, winterization, roof tarp, pool drain and cover, graffiti removal, fence repair. Three quote bid process on scoped work. Photo documentation of every task, before and after.
06
Multilingual Occupant Outreach
Empower carries bilingual capability in Spanish, Armenian, and Russian across the licensed team, so occupant conversations happen in the resident's own language. No outside translator required, no interpretation risk.
07
First Look Initiative Compliance
Owner occupant and nonprofit priority offers handled per GSE guidelines. Offer submission routed through propoffers.com with required disclosures and documentation pre populated.
08
Branded Property Websites
Each REO listing receives a dedicated single property website at empowerburbank.com with full photo gallery, lead capture, and analytics. Same quality given to five million dollar estates.
09
Full Transaction Coordination
In house transaction coordinator manages the full file from accepted offer to close. Asset managers receive regular status updates without chasing. Title curative, escrow coordination, and post close support handled without escalation.